Who We Help
At Steps2Life, we assist individuals and families at various life stages. This page details who we support, the individuals we collaborate with, and how our allied health services align with personal goals and funding arrangements. We are dedicated to providing ethical, transparent services that comply with NDIS and other funding guidelines, ensuring every person is treated with dignity.
Children & Adolescents
Adolescence involves changes in learning, communication, behaviour, and social development, and Steps2Life provides allied health support focused on participation, skill development, and independence. Services address areas such as communication, emotional regulation, physical development, and daily living, delivered in collaboration with families and schools across clinic, home, community, school, or telehealth settings.
Adults
Adults may access allied health services for a range of reasons including disability, injury, developmental conditions, mental health concerns, or changes in physical capacity. We work with adults to identify practical supports aligned with their individual goals and daily routines, covering functional skills, communication, mobility, emotional wellbeing, community participation and independent living.
People with Disability
Supporting people with disability is central to our work at Steps2Life. We work with children, adolescents, and adults living with physical, intellectual, psychosocial, or developmental disabilities.
Our approach focuses on participation, skills development, and supporting individuals to achieve their personal goals, with services delivered in line with NDIS plans or other approved funding. We work collaboratively with families, carers, and providers to ensure supports are reasonable, well-documented, and consistently coordinated.
Parents & Carers
Parents and carers play a vital role in wellbeing and development, and we work closely with support networks to provide guidance and practical strategies across home, school, and community settings. Clear communication and shared planning ensure alignment with family priorities, while straightforward information supports understanding of process, referrals, and funding.
Funding & Access Pathways
Services may be accessed through a range of funding pathways depending on eligibility and individual circumstances. These may include:
- NDIS
- Medicare
- Private health insurance
- SIRA (Workers Compensation)
- Department of Communities and Justice (DCJ)
- Department of Veterans’ Affairs (DVA)
- Aged Care
Eligibility, session limits, and claiming processes vary by funding source. Our team can provide general information to help you understand available options.
Therapy Services we Provide
Understanding the process can make it easier to get started. Below is an overview of how we support individuals from initial contact through to ongoing services.
Initial enquiry
Helpful and supportive staff available to answer your questions and guide you through the intake process, through to booking your initial consultation and onboarding
Assessment & planning
We arrange an initial appointment to understand goals, strengths, and areas requiring support. This helps us develop a service plan aligned with individual needs and circumstances.
Service delivery
Sessions may be delivered in a clinic, at home, at school, in the community, or via telehealth, depending on suitability and funding. Services are planned to align with agreed goals and daily routines.
Review & ongoing support
We review progress regularly to ensure services remain appropriate and aligned with goals.
Book an appointment
If you are considering allied health services, our team can help guide you through the booking process. We are happy to discuss availability, service options, and access pathways before getting started.
